This warranty covers all LED modules of LUMITRONIX LED-Technik GmbH which contain either"LEDs.de" or"LUMITRONIX" in the product name.
By "LED modules", as used in these warranty conditions, we mean active assemblies consisting of circuit boards with light emitting diodes (LEDs). These may be equipped with or without integrated control electronics.
Examples of LED modules from our product line to which these warranty terms apply include, but are not limited to: MultiBar, Aventrix, PowerBar, LumiFlex, MaxLine, BackMatrix, Conext and SmartArray.
Products such as LED light chains, LED decoration, LED flashlights or similar, although they may contain LEDs, do not fall under the definition of "LED modules" in this context and are therefore excluded from these warranty conditions.
Scope of the warranty
Warranty duration
We guarantee the technical function of the products under normal household conditions and within the specifications set out in the product descriptions or data sheets for a period of 10 years from the date of purchase.
Warranty limitations
This warranty applies to end users only. Failures of up to 2% of the light sources on a circuit board as well as color and brightness changes are not considered defects and are therefore excluded from this warranty. Also excluded are damages caused by improper use, normal wear and tear, modifications, external influences (lightning, wetness, overvoltage, ...) or non-compliance with the operating and maintenance instructions.
Warranty services
In case of a warranty claim, LUMITRONIX LED-Technik GmbH will, at its own discretion, either repair or replace the product or refund the purchase price. If necessary, the defective product will be replaced by an equivalent or comparable model if the original model is no longer available.
The costs for the replacement, including labor and transport costs, will not be reimbursed. The customer must provide proof of the date of purchase and proper operation within specifications.
Warranty transfer
This warranty is not transferable. It applies only to the original purchaser of the product and cannot be transferred to any subsequent purchaser or user of the product.
Enforcement of the warranty
To make a warranty claim, please contact our customer service. For this purpose, please have your proof of purchase and, if applicable, other proofs of proper operation of the product ready.
Warranty exclusion for third-party products
This warranty does not apply to products or accessories manufactured or provided by third parties, even if they are used or sold together with LUMITRONIX LED-Technik GmbH products.
Effect of repairs on the warranty
Any unauthorized repair or modification of the product, or attempt to do so, may void the warranty.
Spare parts availability
LUMITRONIX LED-Technik GmbH does not guarantee the availability of specific spare parts over the entire warranty period of 10 years. In this case, LUMITRONIX will endeavor to find a suitable solution.
Legal rights of the consumer
This warranty does not affect the consumer's statutory rights. Additional rights granted by local consumer protection laws remain unaffected.
If you have any questions or comments about these warranty conditions, please do not hesitate to contact our customer service.
We wish you much pleasure with your new LED modules from LUMITRONIX LED-Technik GmbH.
With best regards,
Your LUMITRONIX LED-Technik Team
We are convinced of the quality and durability of the following products. We manufacture them at our site in Hechingen on state-of-the-art machines: Quality Made in Germany
Products with 10 years warranty
LumiFlex350 ECO R2R LED strip, 24V, 5m
Flexibility and efficiency Made in Germany - The LED strip for everyone The new LumiFlex350 Eco LED strip has been manufactured in a reel-to-ree...
View full detailsMultiBar24 LED strip, 24 LEDs, 50cm, 24V
MultiBar24 LED strips from LUMITRONIX: versatile, efficient and guaranteed high performance! LUMITRONIX presents the latest edition of its well-...
View full detailsMultiBar44 LED strip, 44 LEDs, 50cm, 24V
First-class lighting technology with the LUMITRONIX MultiBar44 LED strip The LUMITRONIX MultiBar44 LED strips combine innovative technology, ve...
View full detailsLumiFlex700 PRO R2R LED strip, 24V, 5m
Flexibility and efficiency made in Germany The new LumiFlex700 Pro LED strip has been manufactured in a reel-to-reel process on our state-of-th...
View full detailsBackMatrix49 Performer LED module, 49 LEDs, 28x28cm, 24V
The high-performance BackMatrix49 LED module from LUMITRONIX - optimized for advertising and illuminated ceilings The BackMatrix49 Performer LED...
View full detailsLumiFlex350 PRO R2R LED strip, 24V, 5m
The LumiFlex350 PRO R2R LED strip from LUMITRONIX: A masterpiece of flexibility and efficiency Discover our LumiFlex350 PRO R2R LED strip - a hig...
View full detailsSmartArray L6 LED point light source, 4W
So that you can design your products even more individually in the future, we now offer you the choice between the color temperatures 2700K, 3000K...
View full detailsMaxLine70 LED strip, 70 LEDs, 28cm
Discover the LUMITRONIX MaxLine70 LED strip for unique lighting solutions An innovative approach to LED lighting solutions - our MaxLine70 LED str...
View full detailsLumiFlex700 PRO Sunlike LED strips, 24V, 5m
Flexibility and brilliance over a length of 5 m The flexible LED strip LumiFlex700 Pro Sunlike from LUMITRONIX® was only developed for the high...
View full detailsPowerBar V3 LED module aluminum 12x Osram Oslon SSL LEDs
PowerBar V3 LED module aluminum with Osram Oslon SSL LEDs - high-performance light for plants For professional and efficient use in horticulture, ...
View full detailsLumiFlex700 PRO R2R LED Strip, Tunable White, 5280lm, CRI95, 24V, 5m
Flexibility and efficiency made in Germany The new LumiFlex700 TW Pro LED strip has been manufactured in a reel-to-reel process on our state-of...
View full detailsPowerBar V3 LED module, aluminum, 12x Nichia 119 UV LEDs
You will receive a PowerBar V3 LED module equipped with 12 powerful and durable Nichia UV LEDs of the 119 series. The PowerBar V3 LED modules a...
View full detailsSmartArray Q4 LED point light source
Further development: Tool-free connection through a simple plug & play system The SmartArrays are specifically designed to replace COB modu...
View full detailsLumiFlex700 PRO R2R LED Strip, Tunable White, 7150lm, 24V, 5m
Flexibility and efficiency Made in Germany The new LumiFlex700 TW Pro LED strip has been manufactured in a reel-to-reel process on our state-of...
View full detailsConextMatrix LED module, 4 LEDs, 4x4cm, 2700K, 24V, CRI90
You will receive a corner module with 4 warm white LEDs measuring 4 x 4 cm and a voltage of 24 V. With the patented Conext connection system, L...
View full detailsSmartArray Q6+4 Dim2Warm LED point light source
The SmartArray series is a product line that is aimed specifically at lighting manufacturers. The series impresses with an excellent price-perform...
View full detailsLumiFlex600 Pro RGBW LED strip, 600 LEDs, 5m, 24V, R2R
Flexibility and efficiency Made in Germany The new LumiFlex600 Pro RGBW LED strip has been manufactured in a reel-to-reel process on our state...
View full detailsAventrix 4x4 V2 LED module 4000K
The newest member of the Aventrix module family is called 4x4 V2 and, with 16 Nichia LEDs of the 757 series, provides brilliant light on its circui...
View full detailsSmartArray Q9 LED point light source, 9W
Further development: Tool-free connection through a simple plug & play system The newly developed Plug & Play system of the SmartArra...
View full detailsFlexOne500 Performer LED strip, 12V, 5m
The new FlexOne500 Performer LED Strips perfectly complement the FlexOne series from LUMITRONIX®. The flexible LED strips contain a total of 500 di...
View full detailsSmartArray Q3+1 Dim2Warm LED point light source
The SmartArray series is a product line that is aimed specifically at lighting manufacturers. The series impresses with an excellent price-perform...
View full detailsSmartArray Q12 LED point light source
Further development: Tool-free connection through a simple plug & play system The SmartArrays are specifically designed to replace COB modul...
View full detailsFlexOne100 Performer LED strip, 12V, 5m
With the FlexOne100 Performer LED Strips, the FlexOne family from LUMITRONIX® is growing. The flexible LED strips are equipped with a total of 100 ...
View full detailsSmartArray L6 TW LED point light source, 2700K - 5000K, 700lm
Constant current LED module Tunable White technology The SmartArray series is a product line that is aimed specifically at lighting manufactu...
View full detailsMultiBar44 LED strip Black Edition, 44 LEDs, 50cm, 24V
The black MultiBar LED strips impress with their unique versatility. Thanks to the easy-to-use plug-in system, the strips can be connected (withou...
View full details